Release year: 1936 (revised 1981)

Author: Dale Carnegie

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Link to my handwritten notes

Review

Groundbreaking for its time, and still relevant today. Good tips about how to listen to people and get them to think about your ideas. (Thanks Raymond for this recommendation!)

Félix rating:
👍👍

⭐ Star quotes

• (p. 81) “I had listened intently. I had listened because I was genuinely interested. And he felt it. Naturally that pleased him. That kind of listening is one of the highest compliments we can pay anyone.”
• (p. 110) There is only one way to get the best of an argument and that is to avoid it.
• (p. 111) A man convinced against his will is of the same opinion still.
• (p. 112) Which would you rather have, an academic, theatrical victory, or a person’s good will? You can seldom have both.
• (p. 114) You can measure the size of a person by what makes them angry.
• (p. 130) There is a certain degree of satisfaction in having the courage to admit one’s errors. It not only clears the air of guilt and defensiveness, but often helps solve the problem created by the error.
• (p. 133) Let’s admit our mistakes quickly and with enthusiasm.
• (p. 161) If you say to yourself, “How would I feel/react if I were in their shoes?”, you will save yourself time and irritation, for by becoming interested in the cause, we are less likely to dislike the effect.