Review

When it comes to business management, I believe this is one of the most important publications of all time. The Fifth Discipline contains just about everything you need to start thinking about in order to create your own learning organization. In particular, it taught me about “systems thinking” and “microworlds”, which are concepts that I now keep top of mind when thinking about systemic issues in any dimension of life (from work to family life, and everything in between). A great book not to be missed, still as fresh today as it was in 1990.

I think this is my favorite my favorite book yet.

Félix rating:
👍👍

⭐ Star quotes

(p. 4) The ability to learn faster than your competitors may be the only sustainable competitive advantage.
(p. 10) Team learning is vital because teams, not individuals, are the fundamental learning unit in modern organizations. Unless teams can learn, the organization cannot learn.
(p. 22) Today, the primary threats to our survival, both of our organizations and of our societies, come not from sudden events but from slow, gradual processes.
(p. 75) In systems thinking, it is an axiom that every influence is both cause and effect. Nothing is ever influenced in just one direction.
(p. 78) At a deep level, there is no difference between blame and guilt, for both spring from linear perceptions.
(p. 94) Structures of which we are unaware holds us prisoner.
(p. 141) “Personal mastery” is the discipline of personal growth and learning. People with high levels of personal mastery are continually expanding their ability to create the results in life they truly seek. From their quest for continual learning comes the spirit of the learning organization.
(p. 185) All we ever have are assumptions, never “truths”. We always see the world through our mental models, which are always incomplete and, especially in western culture, chronically nonsystemic.
(p. 225) Fear can produce extraordinary changes in short periods, but aspiration endures as a continuing source of learning and growth.
(p. 226) The hallmark of a great organization is “how quickly bad news travel upward.”
(p. ?) Culture are the assumptions we cannot see.
(p. ?) Human beings are born with intrinsic motivation, and joy in learning.
(p. ?) When one human bring tells (explicitly or even only in their own mind) what is real to another human (e.g. “Don’t you see what’s really going on here?"), what they’re actually doing is making a demand for obedience.
(p. ?) On one among humanity sees reality as it is and we cannot, because we are living systems, not recording devices.
(p. 241) The purpose of dialogue is to reveal the incoherence in our thought.
(p. 242) It is our thoughts and the way we hold on to them that are in conflict, not us.
(p. 245) The real power of seeing each other as colleagues comes into play when there are differences of view. Choosing to view “adversaries” as “colleagues with different views” has the greatest benefits.
(p. 247) In a discussion, decisions are made. In a dialogue, complex issues are explored.
(p. 249) ⭐ One of the most reliable indicators of a team that is continually learning is the visible conflict of ideas. In great teams, conflict becomes productive.
(p. 266) Rather than seeing the defensiveness in terms of others' behavior, the leverage lies in recognizing defensive routines as joint creations and to find our own roles in creating and sustaining them.
(p. 273) A “political environment” is one in which “who” is more important than “what”.
(p. 288) In the traditional hierarchical organization, the top thinks and the local acts. In a learning organization, you have to merge thinking and acting in every individual.
(p. 288) The very important new role of senior managers in a locally controlled organization: responsibility for continually enhancing the organization’s capacity for learning.
(p. 290) Most executives of traditional organizations would give up anything than control.
(p. 299) Manager as researcher and designer is a new role:
- Understanding the organization as a system and understanding the internal and external forces driving change
- Designs the learning process whereby managers throughout the organization come to understand these trends and forces
(p. 300) Designing the organization’s learning processes is a unique role which cannot be delegated. It cannot be done by local managers because local managers are too involved running their businesses and because local managers generally have less breadth of perspective to see the major, long-term issues and forces that will shape how the business evolves.
(p. 301) ⭐ Learning organizations practice forgiveness because “making the mistake is punishment enough.”
(p. 305) Managers may need to soften or deflect the organization’s demands for incessant “busyness”. The way each of us and each of our close colleagues go about managing our time will say a good deal about our commitment to learning.
(p. 310) ⭐ “The more I understand the real skills of leadership in a learning organization, the more I become convinced that these are the skills of effective parenting.”
(p. 312) All the habits that an executive learns in an authoritarian organization are exactly the habits that make them unsuccessful parents.
(p. 316) Living behind all strategies are assumptions, which often remain implicit and untested.
(p. 333) Focusing on what’s easily measured leads to “looking good without being good.”
(p. 337) Organizational memory must depend on institutional mechanisms, rather than on individuals, or else you risk losing hard-won lessons and experiences as people migrate from one job to another.
(p. 340) At its heart, the traditional view of leadership is based on assumptions of people’s powerlessness, their lack of personal vision and inability to master the forces of change, deficits which can be remedied only be a few great leaders.
(p. 342) Designing policies and strategies that no one can implement because they don’t understand or agree with the thinking behind them has little effect.
(p. 343) The types of design questions that leaders must ponder:
- What disciplines should be developed first?
- How can understanding in one area lead to mastery in another?
- How can we sustain movement along all critical dimensions and not become self-satisfied with out accomplishments in one area?
(p. 345) The first rule of learning: People learn what they need to learn, not what someone else thinks they need to learn.
(p. 350) Think of an organization as a living organism.
(p. 351) The core challenge faced by the aspiring learning organization is to develop tools and processes for conceptualizing the big picture and testing ideas in practice. All in the organization must master the cycle of thinking, doing, evaluating, and reflecting. Without, there is no valid learning.
(p. 353) Leaders help people achieve a view of reality, such as the artist’s, as a medium for creating rather than as a source for limitation.
(p. 357) “I have met many leaders who have been destroyed by their vision.” This happens, almost always, because the leaders lose their capacity to see current reality. They collude in their and their organization’s desire to assuage uneasiness and avoid uncertainty by pretending everything is going fine. They become speech makers rather than leaders. They become “true believers” rather than learners.
(p. 359) Most of the outstanding leaders are neither tall nor especially handsome; they are often mediocre public speakers; they do not stand out in a crowd; they do not mesmerize an attending audience with their brilliance or eloquence. Rather, what distinguishes them is the clarity and persuasiveness of their ideas, the depth of their commitment, and their openness to continually learning more. They do not “have the answer.” But they do instill confidence in those around them that, together, we can learn whatever we need to learn in order to achieve the results we truly desire.
(p. 360) Ultimately, people follow people who believe in something and have the abilities to achieve results in the service of those beliefs. To put it another way, the natural leaders of learning organizations are the learners.

(Read 35) The Fifth Discipline

Review

Félix rating:👍👍

⭐ Star quotes

Félix rating:
👍👍